Enhancing Faculty Dining with Smart Food Ordering Systems: A Comprehensive Review

The Smart food ordering systems represent an effective approach to modernize faculty dining operations which simplify the commonplace university canteen services. The food court stalls encounter operational difficulties because of long customer waiting lines together with limited menu choices and traditional payment systems which reduces efficiency and customer experience levels. This review explores the impact of technology-based solutions (AI-based menu personalization and online pre-order menus together with cashless transactions) on decreasing the workload in canteen services. The implementation of digital ordering platforms achieves several benefits according to research (Chowdhury et al 2022; Ding et al 2022). They reduce line congestion while enhancing order performance and operational efficiency and resource allocation and delivering better customer satisfaction. Canteen employees can use mobile apps along with web ordering to streamline their food ordering process before the reduction of waiting times produces enhanced accessibility. System analytics combined with skilled training enable improved menu planning and faster decision-making through instant feedback systems