Enhancing Organizational Efficiency: A Comprehensive Analysis of Human Resource Information System at RELIANCE COMMUNICATION LTD

Enhancing Organizational Efficiency: A Comprehensive Analysis of Human Resource Information System at RELIANCE COMMUNICATION LTD.

Author: Mohd Owaish Submitted to: Dr. Gaurav Gupta

Researcher, Department of Management, School of Business, Galgotias University Professor, Department of Management, School of Business, Galgotias University

ABSTRACT
This research paper presents a comprehensive analysis of the Human Resource Information System (HRIS) implemented at Reliance Communication Ltd., focusing on its role in enhancing organizational efficiency. The study explores how HRIS tools—particularly SAP-HR and Employee Self Service (ESS)—support core HR functions such as payroll management, employee lifecycle tracking, performance management, and training C development. Primary and secondary data were collected through questionnaires, observations, and interviews with HR professionals at the company's Lucknow office. The findings reveal that HRIS significantly improves data management, streamlines administrative processes, enhances decision-making, and fosters a positive work environment.

Despite these benefits, challenges such as a shortage of trained personnel and initial system implementation difficulties persist. The study concludes that with proper training and system optimization, HRIS can be a strategic asset to the organization. Recommendations include ongoing employee training, system data cleanup, and integration of additional reporting features to improve usability and impact.