Explore AI & Human Intelligence.

The integration of Artificial Intelligence (AI) with human-centric systems offers significant opportunities to enhance efficiency, accessibility, and decision- making in educational institutions. This project explores the development of a retrieval-based FAQ chatbot for a college website, designed to address the limitations of legacy systems in handling student queries. Leveraging Natural Language Processing (NLP) techniques, the chatbot interprets user questions and retrieves accurate answers from a predefined FAQ database. The system employs a microservices architecture, ensuring scalability, modularity, and fast response times. Quantitative evaluation demonstrates an accuracy of 88% in query- response matching, with an average response time under one second, while qualitative feedback indicates improved student satisfaction and reduced administrative workload. Predictive modeling further enhances the system by anticipating peak query periods. This research illustrates how AI can augment human intelligence, automating routine tasks while maintaining accurate, consistent, and timely information delivery in a campus environment.