EXPLORING EMPLOYEE ENGAGEMENT STRATEGY AND ITS IMPACT OF EMPLOYEE PERFOMANCE IN IT SECTOR

This study aims to understand the factors influencing employee engagement and assesses the relationship between experience levels and their views on work-related aspects within the IT sector. With globalization amplifying talent mobility, the study delves into the competitive landscape of the IT industry, emphasizing the significance of specialized skills and training for job roles. The study gathers opinions from IT industry employees to identify the factors impacting their engagement levels. A survey of 82 respondents, employing a descriptive research design and convenient sampling technique, was conducted. Findings reveal high endorsement of performance-enhancing practices within organizations, notably in areas such as information and communication, training, motivation, recognition, learning and development, and autonomy in decision-making. Among the noteworthy discoveries, respondents attribute the significance of the nature of the job and supportive supervisors as major facilitating factors. Concerns about infrastructure and workload emerge as prominent limiting factors influencing employee engagement. Moreover, the study employs an ANOVA to explore mean differences between respondents’ experience levels concerning their perceptions of work relationship factors. The results indicate significant variations among experience levels in their views on relationships with co-workers and superiors within the IT sector.