Human-AI Collaboration: Understanding User Trust in ChatGPT Conversations

Human-AI Collaboration: Understanding User Trust in ChatGPT Conversations

1Sikander Hans ,2Balwinder Kumar, 3Vivek Parihar, 4Sukhpreet singh

1Principal, Department of Electrical Engineering, KC group of Research & professional institute, Pandoga, Una

2Principal, Department of Electrical Engineering, KC Polytechnic, Pandoga, Una

3Head of the Department, Department of Hotel Management ,KC Group of Institutes, Pandoga, Una

4Assistant Professor, Department of Mechanical Engineering, KC group of Research & professional institute, Pandoga, Una

1dr.sikanderhans@gmail.com, 2er.bkumar1985@gmail.com, 3vivek.kcihm@gmail.com, 4singhsukhpreet677@gmail.com

Abstract: This research paper delves into the critical dimension of Human-AI Collaboration, with a specific focus on unraveling the intricacies of user trust in ChatGPT conversations. In an era marked by increasing AI integration into various aspects of human life, understanding and fostering user trust in conversational AI systems like ChatGPT is essential for effective collaboration. The study employs a comprehensive approach, investigating metrics for trust measurement, analyzing user experiences, and exploring the factors that influence trust. By examining the evolving impact of trust on collaboration and conducting comparative analyses with other conversational AI models, the research aims to provide valuable insights. Ultimately, the paper not only contributes to a nuanced understanding of user trust in ChatGPT conversations but also offers practical recommendations for developers and stakeholders to enhance the collaborative potential of AI systems in real-world applications.

Keywords: Human-AI Collaboration, ChatGPT Conversations, Conversational AI, Trust Metrics, User Trust.