Human-Computer Interaction with Voice-Driven AI Chatbots

Human-Computer Interaction with Voice-Driven AI Chatbots

Saurabh Chugh1, Piyush Pondal2

1,2Dept. of Computer Science, Rizvi College of Engineering, Mumbai, Maharashtra, India

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Abstract - Voice-based chatbots have reshaped human-computer interaction by enabling seamless, intuitive, and hands-free communication. Popular virtual assistants like Amazon Alexa, Google Assistant, Apple Siri, and Microsoft Cortana use artificial intelligence (AI) and natural language processing (NLP) to interpret spoken commands and deliver contextually appropriate responses. These systems are now widely deployed across various fields, including customer service, healthcare, and smart home automation[3]. This investigation explores the evolution of voice-driven chatbots, highlighting advancements in voice recognition, contextual understanding, and real-time conversational capabilities. It also addresses the challenges these systems face, such as language ambiguity, misinterpretation of user intent, the need for multilingual support, and ethical concerns like data privacy and algorithmic bias. Additionally, this study examines the role of deep learning, sentiment analysis, and adaptive learning techniques in improving chatbot responsiveness and emotional intelligence. By analyzing current trends and identifying research gaps, this document provides a roadmap for future voice-based innovations, aiming to foster more natural and intelligent interactions between humans and machines.

Key Words:  Voice AI, NLP, Chatbots, Speech Recognition, Virtual Assistants, Deep Learning, Automation