HUMAN RESOURCES POLICIES WITH NABH STANDARDS AND STAFF RETENTION

This study provides evidence that ahas established a foundational HR framework broadly aligned with NABH standards, with employees holding moderately positive perceptions across recruitment, compensation, orientation, grievance handling, and workplace safety. However, the consistent presence of high neutral responses across multiple dimensions reveals a significant implementation gap—employees are aware that policies exist but are not fully experiencing their benefits in practice. The area most urgently requiring attention are training and development, career advancement, competency assessment, and long-term retention strategy. Addressing these through structured, visible, and consistently communicated HR initiatives would not only improve individual employee satisfaction but also strengthen the organisation's capacity to deliver quality healthcare services over time. In conclusion, the integration of NABH-compliant HR policies with targeted retention strategies represents a powerful lever for organisational effectiveness in the healthcare sector. For, investing in these areas at this early stage of its institutional development would lay the foundation for a motivated, skilled, and committed workforce capable of delivering excellent patient care well into the future.

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