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Paper ID:10.55041/IJSREM.GSTCOS099

Impact of AI Based Product Recommendations on Consumer Purchase Intention in E Commerce Platforms (Amazon)

Stream/Area:

-

Subject:

-

Paper ID:

10.55041/IJSREM.GSTCOS099

Volume:

10 |

7 |

Jul 2026

Pages:

1-6

Publication Frequency:

Monthly (12 issues per year)

DOI
Digital Object Identifier
10.55041/ijsrem.GSTCOS099

License:International Journal of Scientific Research in Engineering and Management follows the Creative Commons Attribution 4.0 (CC BY 4.0) License, allowing free use and distribution with proper attribution.

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Authors

DD

D.Sai Dinesh

Department Of MBA

CMR Institute of Technology, Hyderabad, Telangana

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Mentors

VVK

V Vijaya Kumar

Department Of MBA

CMR Institute of Technology, Hyderabad, Telangana

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Abstract

This study examines how AI based product recommendations influence consumer purchase intention on e commerce platforms, with specific reference to Amazon users. AI recommendation systems suggest products based on customers’ browsing history, previous purchases and expressed preferences, typically through features such as “Recommended for You” and “Customers Also Bought”. Primary data was collected from approximately 120 frequent online shoppers using a structured questionnaire administered via Google Forms. Key independent variables include perceived personalisation, relevance of suggested products, trust in AI recommendations and frequency of exposure, while purchase intention and interest in products are treated as dependent variables. Suitable statistical tools such as descriptive statistics, correlation and regression can be used to analyse the relationships between these variables. The study is expected to provide insights that help e commerce platforms refine their AI based recommendation strategies to enhance consumer trust, encourage exploration of suggested products and ultimately increase online sales.

KEYWORDS

AI based recommendations Personalisation Relevance Trust Purchase intention Amazon E commerce

Cite This Article

D.Sai Dinesh, V Vijaya Kumar, "Impact of AI Based Product Recommendations on Consumer Purchase Intention in E Commerce Platforms (Amazon)," International Journal of Scientific Research in Engineering and Management, vol. 10, no. 7, pp. 1-6, Jul 2026. https://doi.org/10.55041/ijsrem.GSTCOS099

Full Article/Conclusion

AI‑based product recommendation systems are a critical component of the e‑commerce experience. This study indicates that perceived personalisation, relevance, trust and exposure to recommendations significantly influence consumer interest and purchase intention among frequent users of Amazon and similar platforms. By enhancing the quality and transparency of recommendations, e‑commerce firms can increase customer satisfaction, encourage exploration of new products and ultimately drive higher sales.

References

Bloomreach. (2024). Why e‑commerce businesses need AI recommendations. Bloomreach Blog. Retrieved from https://www.bloomreach.com​ Dinamikapublika Journal. (2025). The impact of artificial intelligence‑based recommendation systems on consumer purchase intention in e‑commerce platforms.​ Jain, A., & Verma, R. (2024). Exploring the role of personalization in e‑commerce. European Journal of Electronic Engineering and Technology, 12(3), 45–56.​ Kumar, S., & Reddy, P. (2025). Impact of AI‑generated recommendations on consumer purchase intention and brand loyalty in online retail. Asian Marketing Research Journal, 7(4), 85–102.​ Nacelle. (2025). Product recommendations: AI‑driven strategies for e‑commerce growth. Nacelle Blog. Retrieved from https://nacelle.com​ Ritonga, L. (2023). Recommender systems and Amazon marketing bias (Master’s thesis). Rochester Institute of Technology.​ Sari, N., & Rahman, A. (2025). The influence of artificial intelligence in product recommendation on consumer purchase intentions in marketplace platforms. International Journal of Innovative Research in Social Sciences, 5(2), 110–122.​ Singh, P., & Sharma, K. (2024). Unveiling the influence of AI’s product recommendation on consumer purchase intent in e‑commerce. Mälardalen University Working Paper Series.​ Wu, J., Lee, H., & Chen, Y. (2024). Strategic adoption of recommender systems under online retailer competition and consumer search. Electronic Commerce Research and Applications, 66, 101260.​ You can add your textbook or class notes, for example: Dessler, G. (2021). Marketing Management for the Digital Age (2nd ed.). New Delhi: XYZ Publishers.  

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Publication Date

7/4/2026

Peer Review Type

Double-Blind Peer Review

Review Rounds: 2

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