IMPACT OF EMOTIONAL INTELLIGENCE ON EMPLOYEES’ PERFORMANCE AND ORGANIZATIONAL COMMITMENT

Emotional intelligence refers to the capability of a person to manage and control his or her emotions and possess the ability to control the emotions of others as well. In other words, they can influence the emotions of other people also. Emotional intelligence is a very important skill in leadership. It is said to have five main elements such as – self-awareness, self-regulation, motivation, empathy, and social skills. The objective of the study is to analyse the impact of emotional intelligence on employee’s performance and organizational commitment. The sample taken for this study is 132. Descriptive research type is used. Convenience sampling techniques were used for the study. Percentage analysis, Chi Square Test and Correlation tools are used. Primary data and secondary data have been used to collect the data. It is found that 47.5% of the respondents are neither agree nor disagree towards the fear on job security. It is suggested that the organization must facilitate job security for the employees in order to reduce fear about the job. The researcher from the study concludes that emotional intelligence is linked at every point of workplace performance and it is of utmost importance nowadays. Hence, to be successful in life Emotional intelligence plays a vital role.