IMPACT OF LONG WORKING HOURS ON HOTEL EMPLOYEES

IMPACT OF LONG WORKING HOURS ON HOTEL EMPLOYEES

RAVNEET SINGH

ASSISTANT PROFESSOR

VIVEKANANDA GLOBAL UNIVERSITY, JAIPUR (2023)

Abstract

This article focuses on today’s scenario of working culture in the hospitality industry and the major steps taken care of by the human resource department for the well-being of hotel employees in the Indian hospitality sector. Guest will be happy when he finds all the services flawless, which he expected from the hotel but providing such overwhelming services to the guest is a task of the hotel employees who are working 24*7 in the hotel. Sometimes hotel employee has to work 12-15 hours or more than that in a single shift. Due to such long hours of shift timings employee surely face some physical and mental issues on his health. All these issues need to be taken care of by the human resource department of the hotel. They have to work on it strictly and minimize the time individual employees spend in the hotel.