Impact of Stress on the Performance of Bank Employees

Impact of Stress on the Performance of Bank Employees

Ms. Tejashwini K C

Research Scholar,

Department of Studies in Commerce,

Davangere University,

Davangere - 577007

Abstract

Stress is increasingly becoming a serious issue for society as a whole, as well as for businesses and employees in particular. Employee stress that is caused by work pressure is becoming a significant organizational stressor. Stress at work is a psychological construct that people may experience on a daily basis and cannot be prevented. Everyone must learn to control their stress because it is an unavoidable aspect of life and can cause many negative impacts. However, stress can also be advantageous because it helps to create new chances and challenges. Undoubtedly, the majority of organizations today face growing concerns about employee stress. Employers are now realizing the benefit of lowering their employees' demand for healthcare as a result of their decision to address the problem of rising prices. 53 respondents who working for Karnataka Bank Ltd, Kotak Mahindra, HDFC, ICICI, and AXIS Bank made up the sample used in this study. The work is concentrated on identifying key variables that affect the performance of particular PBS. According to the study's findings, role overload, role isolation, personal inadequacy, role ambiguity, and resource inadequacy all negatively affect the performance of the private banking sector. On the other hand, inter-role distance, role stagnation, and role erosion negatively impact stress levels among bank employees. The findings of the current study assist PBS administrators in understanding the elements that must be fostered in order to improve employee performance, which will aid in achieving operational excellence and a competitive edge.

Keywords: Stressful roles, Employee performance, Private banking sector, Excellence in operations