Impact of Warehouse Management System in a Supply chain Performance in an Organisation
Soham Ajitbhai Desai1, Navdeep Singh2
1,2MBA Scholar, Faculty of Management Studies, Parul University
Ms Aparna Bhargava3
3Assistant Professor Faculty of Management Studies, Parul University
Abstract
The growing sophistication of supply chains and the ever-increasing need to achieve efficiency has made organizations seek the adoption of the latest technological solutions like Warehouse Management System (WMS). This paper discusses the effectiveness of WMS on supply chain efficiency, which is based on the critical aspects of operational efficiency, inventory precision and service quality in India. This study rests on the primary data, which was obtained by a sample of 320 respondents using a structured questionnaire, which measured the data using a five-point Likert scale. The data were analyzed using IBM SPSS statistics with the help of descriptive statistics, correlations analysis, and simple linear regression. the results indicate that WMS contributes greatly to the performance of the supply chain. Of all the performance indicators, the accuracy of the inventory becomes the most affected, which puts the focus on the efficiency of WMS in real-time tracking and inventory management. there is also a great improvement in operational efficiency, and this implies that WfMC improves productivity, and shortens the processing time. Also, it positively influences the quality of the services, which implies that the effectiveness of warehouses operations leads to better order delivery and customer satisfaction. the research paper adds to the literature in Supply Chain Management and Information Systems by offering an empirical insight into the contribution of WMS in improving the performance of supply chain. It provides practical implications to organizations and supply chain professionals in that it highlights the need to adopt and effectively use WMS to gain operational excellence. The results point out that introduction of technology in warehousing processes is necessary in enhancing efficiency, accuracy and quality of services in current supply chains.
Keywords
Warehouse Management System, Supply Chain Performance, Operational Efficiency, Inventory Accuracy, Service Quality, Logistics, Information Systems, India
