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Stream/Area:
-
Subject:
-
Paper ID:
10.55041/IJSREM31428
Volume:
8 |
4 |
Apr 2024
Pages:
Publication Frequency:
Monthly (12 issues per year)
License:International Journal of Scientific Research in Engineering and Management follows the Creative Commons Attribution 4.0 (CC BY 4.0) License, allowing free use and distribution with proper attribution.
This paper presents the development and evaluation of a specialized chatbot system tailored for information retrieval within our college. The chatbot serves as a user-friendly interface, allowing users to engage in natural language interactions to inquire about various aspects of the institution, including departmental resources, academic regulations, facilities, and services. Leveraging a robust knowledge base and pattern matching techniques, the chatbot delivers timely and contextually appropriate responses to user queries. Through systematic evaluation and user feedback analysis, the system’s performance and usability are assessed, paving the way for further enhancements and potential applications in educational settings. This research underscores the role of chatbots in optimizing user experience and operational efficiency within academic institutions.
KEYWORDS
Publication Date
12/31/45403
Peer Review Type
Double-Blind Peer Review
Review Rounds: 2
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Conflict of Interest
The authors declare no conflict of interest related to this research work.
Funding Information
No funding information available for this research.
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