Influence of 10-Minute Grocery Apps on Urban Indian Consumer Shopping Behavior

Influence of 10-Minute Grocery Apps on Urban Indian Consumer Shopping Behavior

ROOHUL AMEEN

USN: 23MBAR0096

Under the Guidance of

Dr. Smita M Gaikwad,

Assistant Professor - Marketing

Faculty of Management Studies, CMS Business School

JAIN UNIVERSITY

No.17, Seshadri Rd, Gandhi Nagar, Bengaluru, Karnataka 560009

Phone: 080 4684 0400

2025

ABSTRACT

The sudden expansion of instant delivery platforms (10-minute grocery apps) like Blinkit, Zepto, and Swiggy Instamart has revolutionized consumer shopping habits in urban India. These apps provide unprecedented convenience, allowing consumers to complete grocery shopping almost instantly. Yet, this change has also brought new challenges in terms of price sensitivity, product quality issues, and impulse buying habits.

This research analyzes the most important drivers of consumer adoption, such as perceived ease, trust, digital competence, price policies, and promotion offers, to gain insight into how the online platforms affect contemporary shopping patterns. A descriptive research design is used to collect primary data by way of surveys from urban consumers aged between 20 and 40 who regularly utilize instant grocery delivery services. Statistical analysis is used to assess changes in behavior, such as shopping frequency, order volume, brand loyalty, and decline from conventional retail stores.

Results show that although speed and convenience are key drivers of adoption, issues regarding pricing models, sustainability, and long-term sustainability continue to be important. The research also points to the increasing use of mobile-first shopping and the influence of digital interaction on consumer choice.

Keywords: Instant Delivery, Consumer Behavior, Urban India, Digital Literacy, Grocery Apps, Shopping Patterns, Business Model Optimization.