Influence of Social Media on Travel Planning and Decision Making

Influence of Social Media on Travel Planning and Decision Making

Ms. Deepa Agrawal

Assistant Professor of Commerce, St. Mary’s College.

Ms. Paspu Nikitha

Undergraduate Student, Bachelor of Commerce (Business Analytics), St. Mary’s College.

ABSTRACT

Social media has revolutionized how travelers plan and decide to travel, affecting destination selection, accommodations, and activities. The objective of this research is to examine the influence of social media sites like Instagram, Facebook, YouTube, and Snapchat on travelers' perceptions, preferences, and behaviors. Social media offers real-time information, visual inspiration, and peer recommendations through user-generated content, reviews, and influencer marketing that affects decision-making. Social media has emerged as a significant force driving travel planning and decision-making. Social media sites such as Instagram, Facebook, YouTube, Pinterest, and Snapchat offer tourists’ real-time information, user-generated content, and influencer advice, influencing their destinations, accommodations, and activities of choice. This study investigates the degree of social media influence, the validity of content being shared, and the psychological motives behind interaction with travel posts. The results show majority of the customers depend on social media platforms such as Instagram and Youtube the most because of its visual content which attracts them and motivates them to discover new destinations and to find out budget friendly trips. The research provides conclusions about how the role of social media platforms has changed in tourism and suggests people to use social media for more intensive planning and decision making in their trip.

Keywords: Social media Platforms, Travel planning, Decision making, Social media.