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© 2026 IJSREM – International Journal of Scientific Research in Engineering and Management. This is an open-access journal. Articles are published under the Creative Commons Attribution (CC BY 4.0) License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

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ArticlePeer ReviewedOpen AccessPlagiarism Passed
Paper ID:10.55041/IJSREM15071

INFORMATION AND SOURCE ANTECEDENTS TO EWOM: A REVIEW OF LITERATURE

Stream/Area:

-

Subject:

-

Paper ID:

10.55041/IJSREM15071

Volume:

6 |

6 |

Jun 2022

Pages:

Publication Frequency:

Monthly (12 issues per year)

DOI
Digital Object Identifier
10.55041/IJSREM15071

License:International Journal of Scientific Research in Engineering and Management follows the Creative Commons Attribution 4.0 (CC BY 4.0) License, allowing free use and distribution with proper attribution.

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Authors

SJ

Sayyeda Jatniwala

MJ

Mitesh Jayswal

RJ

Riddhish Joshi

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Abstract

Social media where people can create, share and exchange information has now become a part and parcel of everyone’s life. Electronic Word of Mouth (EWOM) plays a prominent role in influencing the online buying intention of the customers as customers highly rely on the reviews shared by others. This paper extends the knowledge of EWOM by developing a conceptual model. Exploratory Research Design has been used to identify the two categories of antecedents to EWOM i.e. Information and Source.

KEYWORDS

EWOM Information Source Social Media Online Buying Intention

Cite This Article

Sayyeda Jatniwala, Mitesh Jayswal, Riddhish Joshi, "INFORMATION AND SOURCE ANTECEDENTS TO EWOM: A REVIEW OF LITERATURE," International Journal of Scientific Research in Engineering and Management, vol. 6, no. 6, Jun 2022. https://doi.org/10.55041/IJSREM15071

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Publication Date

6/25/2022

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Double-Blind Peer Review

Review Rounds: 2

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The authors declare no conflict of interest related to this research work.

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