Monitoring Employee Performance: A Study of a Leading Indian Pharmaceutical Company

Employee performance management is a critical process in ensuring organizational effectiveness and competitiveness. In the contemporary corporate environment, performance is not merely assessed by results but also by the behaviors, competencies, and values employees demonstrate in achieving them. This study focuses on evaluating the employee performance management system—referred to as the “Performance Review and Individual Development Evaluation (PRIDE)”—adopted by a leading Indian pharmaceutical company. The objective was to analyze employees’ perception and satisfaction levels toward the performance appraisal process, identify areas for improvement, and assess its role in employee development. Using a descriptive and exploratory research design, data were collected from 40 employees across the Human Resource, Finance, and IT departments through structured questionnaires. The study revealed that 77% of employees expressed satisfaction with the current performance management system, while 23% indicated dissatisfaction, highlighting communication gaps, lack of transparency, and inconsistent feedback. Recommendations include strengthening employee-supervisor dialogue, ensuring fair assessment, and aligning appraisal outcomes with career growth and rewards.