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© 2026 IJSREM – International Journal of Scientific Research in Engineering and Management. This is an open-access journal. Articles are published under the Creative Commons Attribution (CC BY 4.0) License, which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

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ArticlePeer ReviewedOpen AccessPlagiarism Passed
Paper ID:10.55041/IJSREM34201

ONLINE LOGISTICS APPS

Stream/Area:

-

Subject:

-

Paper ID:

10.55041/IJSREM34201

Volume:

8 |

6 |

Jun 2024

Pages:

Publication Frequency:

Monthly (12 issues per year)

DOI
Digital Object Identifier
10.55041/IJSREM34201

License:International Journal of Scientific Research in Engineering and Management follows the Creative Commons Attribution 4.0 (CC BY 4.0) License, allowing free use and distribution with proper attribution.

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Authors

M

M.Kathyaine

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Abstract

The purpose of this thesis is to build an online food ordering application named “Swiggy and Zomato”. Our research also includes the “satisfaction of consumers by using online food services”. It will deal with consumer behaviour & helps to analyse their perceptions & will also help us to understand consumer equilibrium. Through these platforms, sharing one’s experience with others has become so easy, in the form of reviews, be it regarding a product brought or any kind of service availed. This conceptual study will give more insight about emerging innovative technologies in restaurant industry and strategies followed by online food start ups Zomato, Swiggy. From this research paper we would understand drivers of online food sites. Different services given by application that makes consumers happy and satisfied .Comfort and Convenience which makes consumer more inclined towards online food ordering. The research concluded that due to urbanization in Indian landscape, online food delivery applications are growing with flying colors. Future of online food ordering website is bright. Facilities, Comfort, User friendliness are the key features of online websites success.

KEYWORDS

various stakeholders including shippers carriers and customers ensuring smooth coordination and collaboration.

Cite This Article

M.Kathyaine, "ONLINE LOGISTICS APPS," International Journal of Scientific Research in Engineering and Management, vol. 8, no. 6, Jun 2024. https://doi.org/10.55041/IJSREM34201

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Publication Date

4/5/2024

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Double-Blind Peer Review

Review Rounds: 2

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The authors declare no conflict of interest related to this research work.

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