ONLINE STUDENT GRIEVANCE REDRESSAL SYSTEM

ONLINE STUDENT GRIEVANCE REDRESSAL SYSTEM

Monali Mankar1, Khatke Kishori2, Nikhil kumre3, R.K.Sahare4

Department of Computer Engineering, Chandrapur, Gondhwana University Maharashtra, India1, Department of Computer Engineering, Chandrapur, Gondhwana  University, Maharashtra India2, Department of Computer Engineering, Chandrapur, Gondhwana University, Maharashtra India3, Department of Computer Engineering, Chandrapur, Gondhwana University,Maharashtra India4,

monalimankar422@gmail.com1 khatkekishori@gmail.com2  kumre005@gmail.com3, tpsahare59@gmail.com4

Abstract:

A dispute that develops at any level of an organization is referred to as a grievance. A student's community is the most exposed entity in an educational organization. Many times, students are unable to state their issues and sometimes fail to seek out proper support for the problem they are having in a collegey. On analyzing the above mentioned problems we designed Grievance redressal cell to deal with the grievance and to seek the redressal. This cell is not only for the students but also for the staff members and clerks of our college. The web application builds a platform for the all members of the college to lodge the arising conflicts in their daily walk of lives. In the web application students can address their complaints which are forwarded to the Grievance Redressal Committee. The Committee will forward the valid complaints to the Institute or Department supporting the sensitivity. The Institute or Department will take action and update the status which can be viewed by the students. This project provides transparency to the students which can be incorporated to supply solutions to the students.

Keywords: Grievance, redressal, web application, Grievance redressal committee.