ORGANIZATIONAL CULTURE AND BUSINESS PROCESS

ORGANIZATIONAL CULTURE AND BUSINESS PROCESS

Dr. C.K. Gomathy, T. Lalitha Sagari S, R.V.N. Rutvika, S. Kavya Sree

Dept of CSE, SCSVMV University, Kanchipuram, India.

ABSTRACT

Organizational processes and business processes are key components of successful enterprises. Organizational processes encompass the overall activities and workflows within an organization, involving the coordination of resources and people to achieve organizational objectives. Business processes, on the other hand, focus on specific activities that deliver products, services, or outcomes to customers and stakeholders. They cut across different departments and units, creating value and generating revenue. Organizational processes provide the framework for how an organization operates, including strategic planning, decision-making, and performance management. Business processes, on the other hand, are the operational building blocks that drive day-to-day activities, such as product development, marketing, and supply chain management.Efficient and effective organizational and business processes are crucial for achieving organizational goals and satisfying customer needs. Process improvement methodologies, such as Six Sigma and Lean, are commonly employed to optimize these processes.Overall, organizational processes and business processes work together to ensure the smooth operation of an organization, while driving value creation and customer satisfaction. Understanding the distinction between the two is essential for successful business management and process optimization

Keywords: organizational  culture,  process performance, business process management, business process orientation, organizational performance, non-financial performance,