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ArticlePeer ReviewedOpen AccessPlagiarism Passed
Paper ID:IJSREM68513

Post-COVID Digitalization and Its Effect on Financial Inclusion: An Analytical Perspective

Stream/Area:

-

Subject:

-

Paper ID:

IJSREM68513

Volume:

10 |

10 |

Oct 2026

Pages:

1-4

Publication Frequency:

Monthly (12 issues per year)

DOI
Digital Object Identifier
10.55041/IJSREM68513

License:International Journal of Scientific Research in Engineering and Management follows the Creative Commons Attribution 4.0 (CC BY 4.0) License, allowing free use and distribution with proper attribution.

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Authors

Songita Roy

Songita Roy

Department of Basic Science and Humanities

Sanaka Educational Trust's Group of Institutions

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Abstract

This study examines how post-COVID digitization has profoundly reshaped financial inclusion globally. The pandemic served as a 'great accelerator,' compressing years of digital adoption into mere months through the exponential growth of mobile banking, digital payments, and remote financial services. Utilizing a secondary quantitative research design based on the IMRaD framework, this manuscript synthesizes empirical data from the World Bank’s Global Findex database and IMF metrics to evaluate the structural opportunities and inherent challenges of digital financial services. The statistical and thematic analysis reveals significant demographic and regional disparities; high-income nations and urban environments experienced disproportionate improvements, whereas rural, low-income, and marginalized demographics faced entrenched systemic obstacles. Factors such as digital illiteracy, technological infrastructure deficits, and escalating cybersecurity vulnerabilities remain primary barriers to widespread equitable inclusion. The findings substantiate the need for multifaceted, collaborative governance models. The paper strongly advocates for targeted digital infrastructure subsidization, proportional and tiered regulatory frameworks, and comprehensive digital financial literacy programs to ensure resilient, sustainable, and genuinely inclusive post-pandemic economic ecosystems.

KEYWORDS

Financial Inclusion Digitalization COVID-19 Fintech Digital Divide Cyber Security.

Cite This Article

Songita Roy, "Post-COVID Digitalization and Its Effect on Financial Inclusion: An Analytical Perspective," International Journal of Scientific Research in Engineering and Management, vol. 10, no. 10, pp. 1-4, Oct 2026. https://doi.org/10.55041/IJSREM68513

Full Article/Conclusion

The comprehensive analysis suggests that the COVID-19 epidemic functioned as an exceptionally powerful catalyst for financial digitization, radically accelerating timelines and deeply shaping global financial inclusion metrics. Digital financial services experienced unprecedented growth, expanding essential access to formal financial systems via mobile platforms and remote onboarding. However, this acceleration heavily skewed toward high-income nations and urban demographics, frequently leaving rural, low-income, and marginalized communities grappling with persistent barriers like digital illiteracy, infrastructural decay, and cyber threats.

References

Amankwah-Amoah, J., Khan, Z., Wood, G., & Knight, G. (2021). COVID-19 and digitalization: The great acceleration. Journal of Business Research, 136, 602-611. Banna, H., & Alam, M.R. (2021). Impact of digital financial inclusion on ASEAN banking stability: implications for the post-Covid-19 era. Studies in Economics and Finance, 38(2), 504-523. Dluhopolskyi, O., Pakhnenko, O., Lyeonov, S., Semenog, A., Artyukhova, N., Cholewa-Wiktor, M., & Jastrzębski, W. (2023). Digital financial inclusion: COVID-19 impacts and opportunities. Sustainability, 15(3), 2383. Fauziyah, A., Budiman, A., Sugiharti, H., Sartika, S.H., Khairunnisa, S., & Ruhayati, S.A. (2024). Digital Financial Literacy And Digital Financial Inclusion: Efforts To Overcome Challenges After The Covid-19 Pandemic. In 8th Global Conference on Business, Management, and Entrepreneurship. Kasradze, T. (2020). Challenges facing financial inclusion due to the COVID-19 pandemic. European Journal of Marketing and Economics, 3(2), 50-63. M Puaschunder, J. (2022). Ethics of inclusion: The cases of health, economics, education, digitalization, and the environment in the post-COVID-19 era. Mhlanga, D. (2022). COVID-19 and digital financial inclusion: Policies and innovation that can accelerate financial inclusion in a post-COVID world through fintech. African Journal of Development Studies, 2022. Sayari, K.T. (2023). Digitalization of the Financial Sector: New Opportunities and Challenges During the COVID-19 Crisis. Revolutionizing Financial Services and Markets Through FinTech and Blockchain, 78-98. Shafeeq, M., & Beg, S. (2021). A study to assess the impact of the COVID-19 pandemic on digital financial services and digital financial inclusion in India. African Journal of Accounting, Auditing and Finance, 7(4), 326-345. Tay, L.Y., Tai, H.T., & Tan, G.S. (2022). Digital financial inclusion: A gateway to sustainable development. Heliyon, 8(6).

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Publication Date

10/30/2026

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Double-Blind Peer Review

Review Rounds: 2

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