Prioritising Critical Success Factors for Residential High-Rise Construction Performance: An RII-Based Empirical Study of Construction Professionals in Pune, India

This study prioritised critical success factors affecting residential high-rise construction performance using questionnaire responses from 50 construction professionals. The research confirms that high-rise performance is a multidimensional outcome influenced by leadership, site conditions, technology infrastructure, communication, workforce capability, design complexity, regulatory support, logistics, safety, sustainability and resource availability. The RII results revealed that Top Management Support and Leadership was the most important factor (RII = 0.871), followed by Site Constraints and Environment (RII = 0.869), Technology Infrastructure and Interoperability (RII = 0.862), and Communication and Collaboration (RII = 0.862). The reliability, correlation and hypothesis testing results strengthened the validity of the findings. The overall CSF mean was significantly above neutral importance, and milestone-related CSFs showed a strong positive relationship with overall CSF performance. The study contributes a practical CSF-based framework that integrates strategic decision control, site logistics planning, digital coordination, stakeholder communication, training, safety, quality, risk and resource management. The framework can support evidence-based decision-making in residential high-rise projects and help reduce delay, cost overrun, rework, safety incidents and stakeholder conflict.

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