Publishable Paper: The Impact of AI and Automation on Talent Acquisition: Efficiency, Experience, and Ethical Imperatives

Publishable Paper: The Impact of AI and Automation on Talent Acquisition: Efficiency, Experience, and Ethical Imperatives

Shagun Tyagi

Abstract:

This paper investigates the multifaceted impact of Artificial Intelligence (AI) and automation on talent acquisition efficiency and candidate experience. Employing a mixed-methods approach, including a comprehensive literature review and primary survey data from 70% candidates and 30% recruiters across diverse industries, alongside a case study of AccelHire Inc., the study reveals significant efficiency gains. AccelHire Inc. reported a 44% reduction in time-to-hire and a 29% decrease in cost-per-hire post-AI implementation. Candidate satisfaction improved by 35%, and drop-off rates reduced by 56%, driven by enhanced communication and streamlined processes. However, the research also uncovers critical challenges, including concerns about algorithmic bias (40% of respondents uncertain or negative on fairness), lack of transparency, data privacy, and the depersonalization of the recruitment journey. The paper concludes that while AI offers substantial benefits, its successful adoption hinges on ethical design, robust bias mitigation, transparent communication, and a human-augmented approach that prioritizes human judgment and interaction.

Keywords: Artificial Intelligence, Automation, Talent Acquisition, Candidate Experience, Recruitment Efficiency, Algorithmic Bias, HR Technology.