Quality Management System Implementation at Construction Projects

ISO 9001:2015 certification sets the criteria for Quality Management System implementation in all types of organizations, small or large, regardless of its activity in the field. This standard is designed on a number of principles leading to customer focus, top management participation, process-based approach & continual improvement in product & services, which in turn brings business benefits. Construction industry in India is expected to grow steadily over the next few years after going through the recession in FY’2020-21 due to the “Covid lockdowns”. Indian Government is pushing the projects for mining, infra, railways & commercial buildings leading to continuous flow of contracts & emergence of new players in the construction market. Construction Companies in India are in an emerging trend for implementation of Quality Management System through ISO 9001:2015 certifications. This requires a proper framework for a realistic approach towards the implementation of the Quality Management System to get the desired output consistently. For ensuring consistently high product quality, credibility & recognition, ISO 9001:2015 certification in construction industry is also getting popular. The current research project focus in the implementation of Quality Management System in the construction industries to ensure the benefits of ISO 9001:2015. For easy understanding of the QMS framework suitable for the Construction Industry and to successfully implement Quality Management System Principles in line with ISO 9001 across all the functions in an organization the project study will be useful.