Review on Roadside Assistance Platform

Lack of effective and clear roadside assistance system normally results in safety hazards, delays, and inconvenience because of vehicle breakdowns. Conventional assistance systems mainly rely on manual communication methods and lack efficient resource management, leading to longer response times and poor coordination between service service technicians and admin [1]. The current paper describes a Web- based real-time roadside assistance management system that will be combined with an inventory management module in order to optimize the services and their availability. The suggested system is an online system that digitally relates vehicle owners, service technicians and administrators in a central system. Using location- based services such as the Leaflet API, users can request assistance, share real-time location, and track service progress [5]. Automated notification enhance the level of transparency in communication, and the ability to authenticate and accept payments increases the confidence of users. The inventory management module allows service technicians and administrators to monitor spare parts availability and service resources, reducing delays caused by inventory shortages [6]. The system is deployed with the help of the latest web technologies such as React, Next.js, and Firebase to be scalable and responsive. It has been experimentally shown that it can increase response time, optimize the use of resources, and provide better users with experience. The effectiveness of combining the real time tracking with the inventory management in providing more intelligent and trustworthy roadside assistance services is outlined in the proposed solution.