Review on the Impact of Diversity & Inclusion on Work Engagement in the Private Sector Banks of Jharkhand-A Select Study

Review on the Impact of Diversity & Inclusion on Work Engagement in the Private Sector Banks of Jharkhand-A Select Study

Dr. Puja Prasad

Assistant Professor, Netaji Subhas University Pokhari Jamshedpur

Manas kumar jha

Assistant Professor  , Netaji Subhas University Pokhari Jamshedpur

Ananya Thakur

Research scholar , Netaji Subhas University Pokhari Jamshedpur

ABSTRACT

Diversity and inclusion (D&I) have emerged as critical determinants of employee engagement in the banking sector, influencing motivation, job satisfaction, and overall productivity. This study examines the impact of D&I on work engagement in selected private sector banks of Jharkhand. By analysing key factors such as workplace culture, leadership support, and policy implementation, the research explores how an inclusive environment fosters higher levels of employee commitment and performance. The study employs a mixed-methods approach, incorporating surveys and interviews with employees to assess perceptions and experiences related to D&I initiatives. Findings suggest that inclusive workplaces significantly enhance engagement, reduce turnover intentions, and improve overall organizational effectiveness. The study concludes with recommendations for private sector banks in Jharkhand to strengthen their D&I strategies to maximize employee engagement and business success.

KEY WORD: Diversity, Inclusion, Employee Engagement, Organisation, Commitment