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ArticlePeer ReviewedOpen AccessPlagiarism Passed
Paper ID:IJSREM63241

Role of Leadership Style in Enhancing Employee Satisfaction and Organizational Commitment in Public Sector Banks

Stream/Area:

-

Subject:

-

Paper ID:

IJSREM63241

Volume:

10 |

5 |

May 2026

Pages:

1-10

Publication Frequency:

Monthly (12 issues per year)

DOI
Digital Object Identifier
10.55041/IJSREM63241

License:International Journal of Scientific Research in Engineering and Management follows the Creative Commons Attribution 4.0 (CC BY 4.0) License, allowing free use and distribution with proper attribution.

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Authors

Ranjeet Kumar

Ranjeet Kumar

Department of Management

Maulana Mazharul Haque Arabic & Persian University, Patna

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Mentors

DT

Dr. Trishna

Department of Management

Maulana Mazharul Haque Arabic & Persian University, Patna

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Abstract

Leadership plays a vital role in determining employee satisfaction and organizational commitment in the banking sector. Public Sector Banks (PSBs) are highly dependent on effective leadership because employees work under pressure, customer expectations, technological changes, and performance targets. The present article examines how different leadership styles influence employee satisfaction and organizational commitment in public sector banks. The study highlights transformational, transactional, democratic, and supportive leadership styles and their impact on employee morale, motivation, productivity, and loyalty toward the organization. The article is based on secondary data collected from journals, books, research articles, and reports related to banking and organizational behavior. Literature findings indicate that supportive and transformational leadership styles significantly improve employee satisfaction and commitment levels. Employees working under participative and motivating leaders demonstrate higher performance, lower turnover intention, and stronger emotional attachment toward the organization. The article concludes that leadership effectiveness is a major determinant of organizational success in public sector banks and recommends leadership development programs, employee engagement initiatives, and transparent communication systems to improve workforce commitment.

KEYWORDS

Keywords: Leadership Style Employee Satisfaction Organizational Commitment Public Sector Banks Transformational Leadership Employee Motivation Banking Sector.

Cite This Article

Ranjeet Kumar, Dr. Trishna, "Role of Leadership Style in Enhancing Employee Satisfaction and Organizational Commitment in Public Sector Banks," International Journal of Scientific Research in Engineering and Management, vol. 10, no. 5, pp. 1-10, May 2026. https://doi.org/10.55041/IJSREM63241

Full Article/Conclusion

Leadership style plays a critical role in enhancing employee satisfaction and organizational commitment in public sector banks. Effective leaders create a positive work environment, motivate employees, encourage innovation, and improve organizational productivity. Among different leadership styles, transformational and supportive leadership are the most effective in improving employee morale and commitment. Employees who receive guidance, appreciation, and emotional support from leaders are more satisfied with their jobs and remain loyal to the organization. Public sector banks must focus on leadership development, employee engagement, and supportive management practices to improve workforce efficiency and organizational performance. Strong leadership is essential for achieving long-term sustainability, employee well-being, and customer satisfaction in the banking sector.  

References

Ahmad, M. R., & Raja, R. (2021). Employee job satisfaction and business performance: The mediating role of organizational commitment. Vision, 25(2), 168–179. https://doi.org/10.1177/0972262920985949⁠ Gandhi, I., & Hyde, A. M. (2015). A study of organizational commitment in nationalized and private banks. Management and Labour Studies, 40(1–2), 7–25. https://doi.org/10.1177/0258042X15601534⁠ Tuffour, J. K., Gali, A. M., & Tuffour, M. K. (2019). Managerial leadership style and employee commitment: Evidence from the financial sector. Vikalpa, 44(4), 1–14. https://doi.org/10.1177/0972150919874170⁠ Yadav, L. K., & Yadav, N. (2018). Gender stereotyping of leadership: A study of transformational leadership and commitment in public sector banks in India. Indian Journal of Industrial Relations, 53(3), 1–12. https://doi.org/10.1177/0971890718758199⁠ Pillai, R. H., & Arumugam, A. (2022). Mediatory role of employee psychological behavior between leadership style and commitment in banking sector. International Journal of Health Sciences, 6(S3), 5217–5228. https://doi.org/10.53730/ijhs.v6nS3.5217⁠ Kumari, H., & Patil, R. P. (2023). Employee engagement practices and employee performance in public sector banks. Educational Administration: Theory and Practice, 29(3), 715–723. https://doi.org/10.53555/kuey.v29i3.7027⁠ Allen, N. J., & Meyer, J. P. (1990). Organizational commitment. Journal of Occupational Psychology, 63(1), 1–18. https://doi.org/10.1111/j.2044-8325.1990.tb00506.x⁠ Bass, B. M. (1985). Leadership and performance beyond expectations. Free Press. Burns, J. M. (1978). Leadership. Harper & Row. Robbins, S. P., & Judge, T. A. (2017). Organizational behavior (17th ed.). Pearson. Northouse, P. G. (2018). Leadership: Theory and practice. Sage Publications. Herzberg, F. (1968). One more time: How do you motivate employees? Harvard Business Review, 46(1), 53–62.

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Publication Date

5/15/2026

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