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ArticlePeer ReviewedOpen AccessPlagiarism Passed
Paper ID:IJSREM36020

Scale vs. Engagement: Determining the Key Factor for Dominance in Collaborative Software Platforms During the Post-Pandemic Era

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-

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Paper ID:

IJSREM36020

Volume:

8 |

6 |

Jun 2024

Pages:

Publication Frequency:

Monthly (12 issues per year)

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License:International Journal of Scientific Research in Engineering and Management follows the Creative Commons Attribution 4.0 (CC BY 4.0) License, allowing free use and distribution with proper attribution.

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Authors

DA

Deepali Asnani

DDL

Dr Divya Lakhani

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Abstract

This research paper aims to explore the critical factors that will determine the success of collaborative software platforms in the post-pandemic workplace. By examining the contrasting strategies of Microsoft Teams and Slack, the paper will analyze whether massive scale or customer engagement is more pivotal in becoming the ‘operating system’ for modern offices. The study will investigate the impacts of the pandemic on user adoption, the role of integration with other software ecosystems, and the influence of pricing models on competitive dynamics.

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Cite This Article

Deepali Asnani, Dr Divya Lakhani, "Scale vs. Engagement: Determining the Key Factor for Dominance in Collaborative Software Platforms During the Post-Pandemic Era," International Journal of Scientific Research in Engineering and Management, vol. 8, no. 6, Jun 2024.

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6/23/2024

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