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ArticlePeer ReviewedOpen AccessPlagiarism Passed
Paper ID:IJSREM41845

ServEasy Intermediary Between Customer and Services

Stream/Area:

-

Subject:

-

Paper ID:

IJSREM41845

Volume:

9 |

3 |

Mar 2025

Pages:

Publication Frequency:

Monthly (12 issues per year)

DOI
Digital Object Identifier
Not assigned

License:International Journal of Scientific Research in Engineering and Management follows the Creative Commons Attribution 4.0 (CC BY 4.0) License, allowing free use and distribution with proper attribution.

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Authors

PC

Puroshottam Chavan

SSK

Siddhi Satish Kakade

SRH

Shrutika Rajaram Hodgar

SSG

Shraddha Suresh Gahile

SPB

Shravani Pramod Bhandare

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Abstract

In the existing system for the intermediary role between customers and service providers is facilitated through a standard service management platform. Typically, this system features a mobile Application where users can browse a list of service providers, with a user-friendly interface, customers can easily search, booking, and manage services and give the Feedback. Our system is an innovative Application that bridges the gap between customers and service providers, offering a seamless and efficient experience. As an intermediary platform, Our system connects users with trusted and verified service professionals, ranging from household maintenance to wellness experts. With a user-friendly interface, customers can easily search, booking, and manage services, while service providers can access a vast customer base, manage schedules, and receive payments securely. Our system ensures transparency, convenience, and reliability, revolutionizing the way customers access services and providers grow their businesses. By streamlining the service discovery and booking process, Our system saves time, reduces hassle, and enhances overall customer satisfaction. The Application provides a user-friendly interface, enabling customers to easily search for and connect with verified service professionals in their area. With features like instant booking, real-time updates, and secure payment options, Our system aims to enhance the overall experience of acquiring local services while ensuring customer satisfaction and convenience. In addition to its customer-focused features, Our system also supports service providers by offering a platform to showcase their skills and reach a broader audience. Providers can manage their schedules, respond to customer inquiries, and track completed jobs through the Application. By facilitating direct communication and transactions between customers and service professionals, Our system creates a seamless and efficient service marketplace. By serving as an intermediary between customers and service providers, Our system ensures a seamless experience for both parties. Service providers can expand their reach, manage bookings, and grow their business, while customers can enjoy convenience, flexibility, and peace of mind. With Our system, booking and managing services has never been easier, making it an essential tool for anyone looking to simplify their lives.

KEYWORDS

Mobile Application Real-TimeUpdates Service Scheduling

Cite This Article

Puroshottam Chavan, Siddhi Satish Kakade, Shrutika Rajaram Hodgar, Shraddha Suresh Gahile, Shravani Pramod Bhandare, "ServEasy Intermediary Between Customer and Services," International Journal of Scientific Research in Engineering and Management, vol. 9, no. 3, Mar 2025.

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Publication Date

7/2/2025

Peer Review Type

Double-Blind Peer Review

Review Rounds: 2

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0

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2

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5

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The authors declare no conflict of interest related to this research work.

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No funding information available for this research.

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