Smart Campus: A Web-Based Issue Reporting and Maintenance Management System for Campus Environments

SmartCampus is a web-based Issue Reporting and Maintenance Management System developed to organize campus maintenance complaints through a centralized platform. The application supports structured complaint submission, issue tracking, and administrative management, providing a common interface for recording and reviewing reported problems. By maintaining complaint information in a centralized database, the system helps organize issue records and makes their recorded status accessible through the available application functions.The system integrates React and TypeScript for the frontend, Node.js and Express for backend processing, and MongoDB with Mongoose for data storage. Socket.IO supports real-time communication where implemented. The modular architecture separates user-interface components, application logic, and data management, providing a foundation for maintaining and extending the system. Functional testing across different user roles and workflows can help verify the behaviour of the implemented features.   In conclusion, SmartCampus provides a structured technological approach to campus issue reporting and maintenance management. Future enhancements may include verified external notification services, advanced complaint analytics, detailed maintenance reports, and mobile accessibility. Further evaluation using documented test results and real-world usage data is required to measure the system's effectiveness and its impact on campus maintenance operations.

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