Smart Connect: A Hyperlocal Community Hub Using Geolocation and NLP

In today’s competitive service landscape, effective vendor management has become critical for ensuring operational efficiency, transparency, and customer satisfaction. Traditional vendor management systems often face limitations such as manual data handling, poor traceability, and lack of real-time insights. This paper presents a review of SmartConnect an AI-driven web-based Vendor Management Platform (VMP) designed to streamline vendor discovery, onboarding, and service delivery within hyperlocal areas. The platform leverages artificial intelligence for intelligent vendor matching, geolocation for proximity-based allocation, and real-time monitoring for performance tracking. This review discusses existing vendor management frameworks, technological components of SmartConnect, and its role in transforming community-level service ecosystems through automation, analytics, and digital transparency.