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ArticlePeer ReviewedOpen AccessPlagiarism Passed
Paper ID:IJSREM65309

Smart IRCTC Seat Allocation System Using AI-ML

Stream/Area:

-

Subject:

-

Paper ID:

IJSREM65309

Volume:

10 |

6 |

Jun 2026

Pages:

1-6

Publication Frequency:

Monthly (12 issues per year)

DOI
Digital Object Identifier
10.55041/IJSREM65309

License:International Journal of Scientific Research in Engineering and Management follows the Creative Commons Attribution 4.0 (CC BY 4.0) License, allowing free use and distribution with proper attribution.

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Authors

RP

Rahul Patil

Computer Engineering

Ajeenkya DY Patil School Of Engineering,Lohegaon,Pune

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DM

Dr.Anita Mahajan

Computer Engineering

Ajeenkya DY Patil School Of Engineering,Lohegaon,Pune

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AJ

Anurag Jadhav

Computer Engineering

Ajeenkya DY Patil School Of Engineering,Lohegaon,Pune

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PY

Pranav Yadav

Computer Engineering

Ajeenkya DY Patil School Of Engineering,Lohegaon,Pune

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Abstract

This project proposes an AI/ML-powered seat allocation system catering to IRCTC. It would ensure optimum berth assignment for Divyangjan, family, and group travelers along with age-aware preferences. The system combines a hard-constraint engine with a machine-learning ranking model and an optimization solver for allocating seats at booking time and also re-optimizes in case of cancellations and no-shows. Hard constraints ensure that each PNR group is placed in the same compartment/coach when possible, Divyangjan are placed near accessible berths and facilities, and safety policies are honored. The ML model learns indi-vidual berth preferences from historical data, such as lower berths for seniors, while the solver maximizes overall satis-faction, fairness metrics, and coach utilization. A transpar-ent explanation module justifies each allocation for audita-bility. The result is a deployable microservice compatible with IRCTC workflows for improved user satisfaction, high-er occupancy, and equitable access without manual interven-tion.

KEYWORDS

Machine learning IRCTC AI -ML

Cite This Article

Rahul Patil, Dr.Anita Mahajan, Anurag Jadhav, Pranav Yadav, "Smart IRCTC Seat Allocation System Using AI-ML," International Journal of Scientific Research in Engineering and Management, vol. 10, no. 6, pp. 1-6, Jun 2026. https://doi.org/10.55041/IJSREM65309

Full Article/Conclusion

In conclusion, the Smart-IRCTC project successfully demonstrates the design and feasibility of a modernized, intelligent transit and ticketing platform that addresses the limitations of traditional railway portals. By leveraging the MERN stack, the application introduces critical enhancements in routing, seat allocation, fare pricing, and transactional workflows. The implementation of a multi-hop routing engine effectively resolves travel planning challenges by finding layover connections when direct trains are unavailable. Additionally, the Haversine-based pricing engine and telescopic discount formulas successfully model the economics of long-distance transit, ensuring fair pricing while supporting dynamic surcharges like Tatkal and GST.   The project also makes a significant contribution to accessibility and resource management through its smart seat allocation algorithm. By prioritizing passengers with disabilities using UDID verification and dynamically releasing vacant accessible seats to senior citizens after chart preparation, the system balances social responsibility with optimized capacity utilization. Furthermore, integrated features such as lodging recommendations, cached traveler master lists, and an internal e-wallet system significantly improve the user checkout experience and reduce transaction drop-offs. Ultimately, Smart-IRCTC provides a scalable blueprint  for  next-generation  public  transport  systems, showing how modern web technologies and smart heuristics can improve passenger convenience and railway efficiency.  

References

1.         A. Kumar and S. Sen, "Challenges and scalability issues in large-scale online railway reservation systems," IEEE Transactions on Systems, Man, and Cybernetics, vol. 48, no. 3, pp. 245–252, Mar. 2018. 2.         R. M. Dijkstra, "A note on two problems in connexion with graphs," Numerische Mathematik, vol. 1, no. 1, pp. 269–271, Dec. 1959. (Classical reference for routing and pathfinding algorithms). 3.         Y. Chen, S. Zhou, and H. Wang, "Multi-hop transit route planning algorithms for interconnected railway systems," Transportation Research Part C: Emerging Technologies, vol. 92, pp. 314–330, Jul. 2018. 4.         J. M. Haversine, "Formulas for geographic distance calculation on spherical surfaces using coordinate systems," Journal of Geodesy and Cartography, vol. 12, no. 4, pp. 88–95, Oct. 2015. 5.         M. S. Kumar, "Telescopic fare structures in public transit systems: Balancing social welfare and revenue generation," Journal of Transport Economics and Policy, vol. 51, no. 2, pp. 112–129, Apr. 2017. 6.         K. R. Rao and G. L. D. Prasad, "Capacity utilization and seat allocation optimization in Indian Railways using constraint satisfaction heuristics," International Journal of Transportation Engineering, vol. 8, no. 3, pp. 201–216, May 2020. 7.         L. V. Prasad, "Web application performance and design patterns: Building scalable platforms with the MERN stack," International Journal of Computer Applications, vol. 176, no. 12, pp. 35–41, Sep. 2020. 8.         S. Goel and R. Gupta, "E-Governance in India: An empirical study of the IRCTC online booking system," Government Information Quarterly, vol. 37, no. 1, 101415, Jan. 2020. 9.         T. B. Sherry, "Real-time GPS tracking and transit mapping systems for passenger information services," IEEE Transactions on Intelligent Transportation Systems, vol. 21, no. 9, pp. 3754–3765, Sep. 2020. 10.     J. Wang, L. Zhang, and P. Liu, "Dynamic seat reallocation strategies for high-speed railways post-chart preparation," Transportation Research Part E: Logistics

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Publication Date

6/22/2026

Peer Review Type

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Review Rounds: 2

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