SmartNGO: An Integrated Platform for Managing Volunteers and Events

The design and implementation of a role-based NGO management system that tackles important operational issues such internal communication, event planning, and volunteer coordination are presented in this study. Strict role-based access control for administrators, members, and volunteers is part of the system’s secure, three-tier design, which was constructed with Node.js/Express and PostgreSQL. It provides real-time analytics, dynamic event management, automatic reporting, domain-based volunteer matching, and integrated notifications. Scalability, security, and usability are prioritized in the implementation, which achieves sub-200 ms API replies, effective parameterized database queries, and 100% role-restriction compliance. This system, which is customized to meet the specific requirements of humanitarian groups, fills the gap between general commercial tools and NGO requirements.