STRATEGIC LEADERSHIP DEVELOPMENT IN IT: A CASE STUDY OF INFOSYS LTD

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STRATEGIC LEADERSHIP DEVELOPMENT IN IT: A CASE STUDY OF INFOSYS LTD.

SHIVANI SONKAR

*1Researcher, Department of Management, School of Business, Galgotias University

ABSTRACT

In an era defined by rapid digital transformation and global complexity, leadership development has emerged as a cornerstone for sustainable organizational growth. This research explores the leadership development framework at Infosys Ltd., one of India’s most prominent IT service companies. Using a qualitative, secondary data analysis approach, the study examines Infosys’s structured initiatives—such as the Infosys Leadership Institute (ILI), LEAD, and INSPIRE programs—and assesses their effectiveness through program outcomes, promotion trends, and employee engagement metrics. Anchored in leadership theories and models like the 70-20-10 development principle, the findings demonstrate how Infosys integrates technology, values-based culture, and experiential learning to foster leadership talent. The paper concludes with strategic recommendations to address gaps and enhance leadership agility in the digital era.

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