Study of Consumer’s Intention to Use of E-Wallet: with Extended UTAUT2 Reward and Technological Innovation

Consumers in the 21st century are living in a world transformed by contactless transactions, a product of the digital revolution. This technology is woven into the fabric of daily life, offering solutions for everything from morning coffee purchases to late-night bill payments. From shopping and salons to education, food delivery, money transfers, and public transport, contactless payments are ubiquitous. This constant presence fosters a consumer behavior that embraces new technologies and innovation. The rise of mobile payments, driven by advancements in technology, has fundamentally altered the payment landscape. Consumers now have the power to turn their smartphones into convenient payment tools.