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Stream/Area:
-
Subject:
-
Paper ID:
IJSREM44943
Volume:
9 |
4 |
Apr 2025
Pages:
Publication Frequency:
Monthly (12 issues per year)
License:International Journal of Scientific Research in Engineering and Management follows the Creative Commons Attribution 4.0 (CC BY 4.0) License, allowing free use and distribution with proper attribution.
In today’s digital market, organizations are continually seeking innovative solutions to boost client interaction and optimize sales processes. An innovative advancement in this field is the AI Sales Chatbot, which provides an interactive platform that easily interfaces with e-commerce websites to enable real-time client communication. Through the use of cutting-edge technology like natural language processing (NLP) and machine learning, the chatbot may converse with users as if they were human, responding to questions, making tailored recommendations, and assisting clients in moving through the sales funnel. This invention positions companies for increased success in a cutthroat industry by greatly increasing conversion rates while streamlining the customer care process. The proposed AI sales chatbot integrates persuasive sales techniques directly into the conversation flow to fill up these gaps. The system may provide personalized product recommendations based on each individual customer’s preferences and behaviors due to its capacity to learn from past interactions. By monitoring user involvement and using real-time analytics to dynamically modify its approach, the chatbot may continuously increase its effectiveness. Furthermore, the chatbot’s adaptability to a variety of channels, including websites and social media, ensures that businesses can connect with customers wherever they are, increasing the likelihood of engagement and conversion.
KEYWORDS
Publication Date
4/18/2025
Peer Review Type
Double-Blind Peer Review
Review Rounds: 2
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Conflict of Interest
The authors declare no conflict of interest related to this research work.
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