Technology Adoption: A Comparative Study of Old Generation and New Generation Banks

It is a generally agreed fact that a sound banking system is a pre-requisite for achieving accelerated economic development. Financial system, all over the world has been rapidly undergoing technological change in the past two-three decades. Computer and Telecommunication facilities are the vehicles of this change as Financial Institutions are highly information intensive. The emergence of tech-savvy new generation banks compelled the old generation banks to adopt modern technology in the delivery of banking services. The present study focuses on the extent of adoption of banking technology by the old generation and new generation banks.