The Impact of AI and Automation on Employee Engagement and Workforce Productivity

This paper investigates how AI and automation technologies affect employee engagement and productivity. As these technologies become more integrated into organisational operations, their effects are both technical and deeply human. Using both quantitative and qualitative methods, the study discovers that, while AI improves task efficiency, its impact on engagement is dependent on leadership communication, training, and organisational culture. The study emphasises the significance of a balanced strategy that promotes both technological advancement and human-centered practices.