The Impact of Social Media on the Perception and Purchase of Luxury Brands

The Impact of Social Media on the Perception and Purchase of Luxury Brands

Aishwarya Santoshsingh Rawat

Digital Marketing Manager

Trust Fintech Limited, Nagpur, Maharashtra, India

Abstract:

The rise of social media has significantly transformed the luxury marketing landscape, presenting opportunities and challenges for luxury brands striving to balance accessibility and exclusivity. This study examines the impact of social media on consumer perception and purchasing behavior in the luxury segment. It explores how platforms like Instagram, TikTok, and Pinterest have redefined brand visibility, consumer engagement, and aspirational value.

Through a mixed-methods approach involving surveys of luxury consumers and interviews with industry professionals, this research identifies key factors influencing perception, such as visual storytelling, influencer collaborations, and user-generated content (UGC). The findings reveal that while social media enhances brand awareness and purchase intent, it also poses risks of diluting exclusivity if not managed carefully.

This study underscores the need for luxury brands to adopt platform-specific strategies, focusing on high-quality content and authentic partnerships. It highlights the importance of preserving the aspirational appeal central to luxury branding while leveraging digital channels to connect with modern consumers. These insights offer actionable recommendations for luxury brands to optimize their social media presence without compromising their premium identity.