The Role of Artificial Intelligence in Enhancing Supply Chain and Logistics Efficiency

The rapid evolution of global markets and increasing customer expectations have exposed inefficiencies in traditional supply chain and logistics systems. This research explores the role of Artificial Intelligence (AI) in enhancing operational efficiency, real-time decision-making, and data accuracy across supply chain networks. Through a structured survey involving MBA students with an operations background, the study investigates awareness, adoption intent, and perceptions of AI in SCM. The findings reflect a strong belief in AI’s capabilities in areas like inventory optimization, demand forecasting, and route planning. Concerns around data privacy, workforce displacement, and digital readiness persist. The paper concludes with strategic implications for academia and industry, emphasizing responsible AI adoption and curriculum upgrades for future supply chain professionals.