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ArticlePeer ReviewedOpen AccessPlagiarism Passed
Paper ID:IJSREM64034

THE ROLE OF RISK & TRUST FACTORS INFLUENCING P2P LENDING AND DIGITAL PAYMENT USAGE BY MSMEs

Stream/Area:

-

Subject:

-

Paper ID:

IJSREM64034

Volume:

10 |

5 |

May 2026

Pages:

1-5

Publication Frequency:

Monthly (12 issues per year)

DOI
Digital Object Identifier
10.55041/IJSREM64034

License:International Journal of Scientific Research in Engineering and Management follows the Creative Commons Attribution 4.0 (CC BY 4.0) License, allowing free use and distribution with proper attribution.

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Authors

MR. RAMKUMAR S

MR. RAMKUMAR S

MASTER OF BUSINESS ADMINISTRATION

RATHINAM TECHNICAL CAMPUS, COIMBATORE-641021

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DSM

Dr. S. MUTHULEKSHMI

MASTER OF BUSINESS ADMINISTRATION

RATHINAM TECHNICAL CAMPUS, COIMBATORE-641021

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Abstract

The rapid growth of financial technology (FinTech) has transformed the financial ecosystem, especially for Micro, Small, and Medium Enterprises (MSMEs). Peer-to-Peer (P2P) lending platforms and digital payment systems have emerged as important financial solutions that improve accessibility, speed, and convenience in financial transactions. However, the adoption and usage of these technologies are highly influenced by risk perception and trust factors among MSME users. This study examines the role of risk and trust factors influencing P2P lending and digital payment usage among MSMEs. The study focuses on understanding how security, privacy, reliability, transparency, and technological trust affect the adoption behavior of MSMEs. The research adopts a descriptive research design using both primary and secondary data. Data was collected from 150 MSME respondents through a structured questionnaire. Statistical tools such as Percentage Analysis, Correlation Analysis, and Regression Analysis were used for interpretation. The findings reveal that trust, security, and ease of use significantly influence the adoption of digital financial platforms, while perceived financial and cybersecurity risks negatively impact user confidence. The study concludes that strengthening trust mechanisms and reducing perceived risks can enhance digital financial inclusion among MSMEs.

KEYWORDS

P2P Lending Digital Payments MSMEs Trust Factors Risk Factors FinTech Financial Technology.

Cite This Article

MR. RAMKUMAR S, Dr. S. MUTHULEKSHMI, "THE ROLE OF RISK & TRUST FACTORS INFLUENCING P2P LENDING AND DIGITAL PAYMENT USAGE BY MSMEs," International Journal of Scientific Research in Engineering and Management, vol. 10, no. 5, pp. 1-5, May 2026. https://doi.org/10.55041/IJSREM64034

Full Article/Conclusion

The study concludes that trust and risk factors play a significant role in influencing P2P lending and digital payment usage among MSMEs. Trust-related factors such as security, reliability, transparency, and ease of use positively affect digital financial adoption, while perceived risks such as fraud, cybersecurity threats, and privacy concerns negatively impact user confidence. The findings indicate that MSMEs are increasingly adopting digital financial technologies due to convenience and operational efficiency. However, reducing perceived risks and strengthening trust mechanisms are essential for improving long-term adoption and financial inclusion. Therefore, financial institutions, FinTech companies, and policymakers should focus on enhancing security, transparency, and digital awareness to encourage wider usage of P2P lending and digital payment systems among MSMEs.

References

1.                Sharma, R., & Gupta, P. (2023). Digital payment adoption among MSMEs in India. International Journal of Financial Studies, 11(2), 45–60. 2.                Deloitte. (2024). FinTech and MSME Financing Report. Deloitte Insights, 1–25. 3.                Kumar, S., & Priya, M. (2022). Cybersecurity risks in digital financial services. Journal of Information Systems, 18(4), 70–85. 4.                RBI. (2024). Digital Payment Trends in India. Reserve Bank of India Report, 1–40. 5.                Wilson, H., & Thomas, J. (2025). Trust-building mechanisms in FinTech applications. Journal of Digital Finance, 14(1), 55–72. 6.                SHRM. (2025). Financial Technology and Digital Transformation Report. Society for Human Resource Management, 1–30. 7.                Rosavina, M., Rahadi, R. A., Kitri, M. L., Nuraeni, S., & Mayangsari, L. (2019). P2P lending adoption by SMEs in Indonesia. Qualitative Research in Financial Markets, 11(2), 260–279. https://doi.org/10.1108/QRFM-09-2018-0103 8.                Putri, G. A., Rahayu, R., & Priambodo, B. (2023). Analysis of financial technology acceptance of peer-to-peer lending using extended Technology Acceptance Model. Journal of Open Innovation: Technology, Market, and Complexity, 9(3), 100129. 9.                Appiah, T. (2025). The interplay of perceived benefit, perceived risk, and trust in FinTech adoption. PLOS ONE / PMC Open Access Article. 10.             Kartika, B. (2024). Factors influencing P2P lending adoption. In Digital Transformation and Financial Technology Adoption. Springer.

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Publication Date

5/25/2026

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Double-Blind Peer Review

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