The Role of Smart Stores in Transforming the Traditional Retail Industry

– This paper provides a review of the digital revolution of grocery shopping, with emphasis on the technological advancements that have reshaped consumer experiences in the last decades. Analyzing academic studies and current data from websites, the research offers a review of the development of grocery shopping from ancient times to new, technology-based methods. The review classifies advancements into two major categories: in-store and online grocery shopping. In-store shopping has evolved from conventional interactions to the use of self-service checkouts, scanners in hands, mobile applications, and artificial intelligence-based solutions such as augmented reality and face recognition. This paper overviews the first area, which is in-store technological solutions. This research focuses on emphasizing the grocery shopping revolution from a technological point of view, showcasing the most notable digital achievements, and describing the potential of future development in the field.