TrackNFix : Institution – Centric Issue Management Platform

The Institution – Centric Issue Management Platform is a web-based application designed to manage and streamline technical issue tracking within institutions such as schools, labs, or offices. The system enables different user roles—Students, Approvers, Technicians, and Admins—to interact through a centralized platform to report, review, and resolve issues efficiently. Students can raise new issues, view their status, and verify resolved ones. Approvers review and approve submitted issues and monitor technician performance. Technicians receive assigned issues, update progress, and mark them as completed. Admins manage users, labs, equipment, inventory, and issue types through a dedicated backend interface. Developed using Python with an SQLite database, the application runs over a local Wi-Fi network and is accessible via any modern web browser, eliminating the need for internet connectivity. It offers a lightweight, cost-effective solution suitable for small to medium-sized environments requiring efficient support operations. This system improves communication, reduces response time, and provides a clear workflow from issue reporting to resolution. Its modular design also supports future enhancements like mobile access, cloud deployment, and advanced reporting features.