Visitor Perception and Experiences at Heritage Sites in Punjab, India

This study investigates visitor perceptions and experiences at selected heritage sites in Punjab, India, using a sample of 75 visitors. The research aims to identify key factors affecting visitor satisfaction, cultural engagement, accessibility, and overall experiences. Data was collected through structured questionnaires and analyzed using statistical methods to reveal patterns in visitor feedback. The findings highlight significant aspects of visitor satisfaction and suggest strategies for enhancing the heritage tourism experience in Punjab. Recommendations include improving site facilities, enhancing cultural interpretation, and increasing accessibility for diverse visitor demographics.