VocalMail: An Intelligent Voice-Driven Email Assistant for the Visually Impaired Using Speech Recognition and Natural Language Processing

Emailing is gaining more significance in the in- formation society of today for the sharing of information in the workplace, learning community, and private life. However, visually disabled people face many challenges with typical email systems, despite the aid tools in actuality. The majority of the solutions at hand actually complicate things more than ease them up. In this paper, a new voice-controlled email system designed for visually disabled persons is put forward: VocalMail. The system makes use of advanced speech recognition to capture user commands and applies natural language processing techniques to understand the user’s intentions and clear-sounding speech output to provide them with feedback. While other tools attempt to mend the existing systems, VocalMail establishes an entirely different way to deal with email with natural conversation. Users are able to compose emails, read messages, get the inbox in order, and deal with the email accounts orally. We tested our system with twenty users with different levels of visual disability.