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ArticlePeer ReviewedOpen AccessPlagiarism Passed
Paper ID:IJSREM63912

WorkEase: An on Demand Skilled Service Platform

Stream/Area:

-

Subject:

-

Paper ID:

IJSREM63912

Volume:

10 |

5 |

May 2026

Pages:

1-8

Publication Frequency:

Monthly (12 issues per year)

DOI
Digital Object Identifier
10.55041/IJSREM63912

License:International Journal of Scientific Research in Engineering and Management follows the Creative Commons Attribution 4.0 (CC BY 4.0) License, allowing free use and distribution with proper attribution.

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Authors

Shaswat Sanjay Choudhary

Shaswat Sanjay Choudhary

Computer Science and Engineering

Ashokrao Mane Group of institution, Vathar tarf Vadgoan

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Revati Rajendra Patil

Revati Rajendra Patil

Computer Science and Engineering

Ashokrao Mane Group of institution, Vathar tarf Vadgoan

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Shaid Ansari

Shaid Ansari

Computer Science and Engineering

Ashokrao Mane Group of institution, Vathar tarf Vadgoan

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Ruturaj Uttam Bhosale

Ruturaj Uttam Bhosale

Computer Science and Engineering

Ashokrao Mane Group of institution, Vathar tarf Vadgoan

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Jyoti Bajirao Patil

Jyoti Bajirao Patil

Computer Science and Engineering

Ashokrao Mane Group of institution, Vathar tarf Vadgoan

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Mentors

Suraj S. Redekar

Suraj S. Redekar

Computer Science and Engineering

Ashokrao Mane Group of institution, Vathar tarf Vadgoan

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Abstract

The local skilled service sector is an essential driver of daily urban operations and informal employment, but both customers and gig workers face obstacles such as unreliable service fulfilment, lack of background verification, and poor digital visibility in real-time. The purpose of this paper is to introduce WorkEase: an intelligent web and mobile-based on-demand platform built using location-based services and algorithmic allocation into a cohesive solution. The proposed solution uses a multi-layer architecture including interactive user client interfaces, an asynchronous API gateway, a distributed caching layer, and a cloud document database. WorkEase incorporates an automated, hyper-local worker allocation system using the Haversine Formula alongside a multi-criteria Weighted Ranking Algorithm that maps professionals based on real-time spatial proximity, average reviews, and historical job acceptance metrics. To ensure seamless operations under high concurrency, the system integrates third-party services like Google Maps API for live route tracking, Firebase Cloud Messaging for instant alerts, and automated state handlers to prevent data inconsistencies over wireless connections. Experimental evaluations indicate that the WorkEase platform successfully minimizes matching response latency to under 500 milliseconds for heavy concurrent request loads, ensures strict data consistency across distributed database boundaries, and provides an efficient digital ecosystem that improves consumer convenience while promoting professional growth and digital inclusion for skilled workers across urban and semi-urban environments.

KEYWORDS

INDEX TERMS: On-Demand Gig Economy Haversine Formula Multi-Criteria Weighted Ranking Distributed Systems Firestore real-time Service-Oriented Architecture Digital Inclusion Real-Time Task Allocation.

Cite This Article

Shaswat Sanjay Choudhary, Revati Rajendra Patil, Shaid Ansari, Ruturaj Uttam Bhosale, Jyoti Bajirao Patil, Suraj S. Redekar, "WorkEase: An on Demand Skilled Service Platform," International Journal of Scientific Research in Engineering and Management, vol. 10, no. 5, pp. 1-8, May 2026. https://doi.org/10.55041/IJSREM63912

Full Article/Conclusion

WorkEase is an on-demand service platform designed to make it easy for customers to find trusted and verified skilled workers for daily repair and maintenance tasks. The project successfully connects customers and workers through a simple mobile and web application, offering features like real-time booking, secure payments, location-based matching, and rating systems. It helps customers get fast, reliable services and gives workers more job opportunities, fair payments, and digital visibility. While the platform has some limitations like network dependency and worker availability, it still provides a strong foundation for future improvements. With added features and wider adoption, WorkEase can become an efficient, user-friendly, and highly impactful service platform for both urban and semi-urban areas.  

References

1.          J. Wang, L. Wang, Y. Wang, D. Zhang and L. Kong, "Task Allocation in Mobile Crowd Sensing: State of the Art and Future Opportunities," IEEE Internet of Things Journal, vol. 5, no. 5, pp. 3747-3757, 2018, doi: 10.1109/JIOT.2018.2865083. 2.          J. Wang, F. Wang, Y. Wang, L. Wang, Z. Qiu, D. Zhang and B. Guo, "HyTasker: Hybrid Task Allocation in Mobile Crowd Sensing," IEEE Transactions on Mobile Computing, vol. 19, no. 3, pp. 598-611, 2020, doi: 10.1109/TMC.2019.2898950. 3.          Amershi, M. R. Morris, A. J. Bernheim Brush, S. B. Bodker and R. DeLine, "Crowd Guilds: Worker-led Reputation and Feedback on Crowdsourcing Platforms," Proceedings of the ACM on Human-Computer Interaction, vol. 1, no. CSCW, pp. 1-18, 2016, doi: 10.1145/2998181.   4.          X. Yan, W. Liu, V. Shi and T. Liu, "On-demand service platform operations management: a literature review and research agendas," Maritime Supply Chain Review, vol. 4, no. 2, pp. 105-123, 2022, doi: 10.1108/MSCR-03-2022-0007.   5.          H. Zhang, Z. Wang, Y. Wang and X. Li, "A Personalized Task Allocation Strategy in Mobile Crowd sensing for Minimizing Total Cost," Sensors, vol. 22, no. 8, p. 2904, 2022, doi: 10.3390/s22082904.   6.          B. Guo, L. Wang, Z. Yu and D. Zhang, "A Survey on Task and Participant Matching in Mobile Crowd Sensing," Journal of Computer Science and Technology, vol. 33, no. 4, pp. 655-673, 2018, doi: 10.1007/s11390-018-1855-y.   7.          L. Wang, D. Zhang, Y. Wang, C. Chen, X. Han and A. M'hamed, "TaskMe: Multi-Task Allocation in Mobile Crowd Sensing," IEEE Transactions on Mobile Computing, vol. 15, no. 8, pp. 1962-1975, 2016, doi: 10.1109/TMC.2015.2481354.   8.          N. Hajiheydari, M. S. Delgosha and H. Olya, "On-Demand Service Platforms pro/anti adoption cognition: Examining the context-specific reasons," Journal of Business Research, vol. 121, pp. 180-194, 2020, doi: 10.1016/j.jbusres.2020.08.026.   9.          M. Al-Shboul, M. Al-Zu'bi and A. Al-Dmour, "Digital work platform: Understanding platforms, workers, clients in a service relation," BMC Health Services Research, vol. 23, no. 1, p. 89, 2023, doi: 10.1186/s12913-023-09012-y.

Editorial & Review Transparency

Publication Date

5/24/2026

Peer Review Type

Double-Blind Peer Review

Review Rounds: 2

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