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Stream/Area:
-
Subject:
-
Paper ID:
IJSREM63156
Volume:
10 |
5 |
May 2026
Pages:
1-17
Publication Frequency:
Monthly (12 issues per year)
License:International Journal of Scientific Research in Engineering and Management follows the Creative Commons Attribution 4.0 (CC BY 4.0) License, allowing free use and distribution with proper attribution.
M. A. PSYCHOLOGY
Lovely Professional University
Workplace bullying is one of the major threats to numerous organizations that negatively impact not only the behavior of individuals and their performance but also the organization as well as the society at large. The present paper focuses on exploring the relationship between work-related conflict and bullying on the basis of empirical evidence gained from the responses of 150 workers in both private and public enterprises. According to the frustration-aggression theory and the social interaction model of conflict escalation, the following measurement tools were used to conduct the study – NAQ-R and ICAWS, where the latter tool includes three types of conflict – task, relational, and process. The findings reveal that work-related conflict is a significant factor predicting workplace bullying. After controlling the effect of gender and age on the variables, it was noted that the relationship remained controversial. Conflict among individuals may act as an indication of bullying behind the scenes. If coworkers do not have harmony among themselves, the environment of the workplace becomes hostile, and the hostility could create bullying. Conflict can be classified into two types: Task conflict involves differences in opinion regarding the nature of the work, while Process conflict involves disagreements on how to accomplish the task. Such conflicts are common in many work environments; however, when they result in bullying, the situation becomes quite negative. It is always advisable to manage such conflicts through harmonious ways since such a step will go a long way in preventing bullying. Bullying in the workplace is unethical, thus the need for preventive measures.
KEYWORDS
Thus, the results presented above show that there is convincing empirical evidence confirming the predictive role of workplace conflicts, namely relational ones, for workplace bullying. The findings are based on the collected data from 150 participants using welldesigned scales for measuring the research constructs of interest (NAQ-R and ICAWS). Thus, it can be stated that the conflict dimensions predicted an increase in 36.7% of additional variance in workplace bullying beyond sociodemographic variables, and 41.2% of total variance can be predicted using a comprehensive model. Concerning the type of conflict, it can be said that the predictive power of relationship conflict was the highest, followed by task and process ones. From a theoretical perspective, this study proves the idea that there is a mechanism underlying the development of workplace bullying through conflict. From a practical perspective, it can be recommended to introduce training on conflict management and prevention, as well as ensure psychological safety while communicating within organizations. Considering the serious psychological consequences of workplace bullying, experienced by the victims, bystanders, and even aggressors, as well as the extremely high costs associated with a conflict-driven organizational climate, it becomes evident that these steps must be taken.
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Publication Date
5/14/2026
Peer Review Type
Double-Blind Peer Review
Review Rounds: 2
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The authors declare no conflict of interest related to this research work.
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