A conceptual Study of Emotional Intelligence on Employee Performance and Subjective Well-being

Emotional intelligence has emerged as an important psychological capability influencing employee behavior, organizational effectiveness, and workplace well-being. This conceptual paper demonstrates that emotional intelligence contributes to employee performance by improving emotional regulation, interpersonal effectiveness, adaptability, and engagement. At the same time, EI enhances subjective well-being by promoting positive emotions, resilience, job satisfaction, and psychological balance. By integrating emotional intelligence theory, Job Demands–Resources theory, Conservation of Resources theory, and positive psychology, this study provides a comprehensive framework explaining how emotional intelligence generates both organizational and personal benefits. The proposed model suggests that organizations should view emotional intelligence not merely as an individual trait but as a strategic human resource capability. Developing employees’ emotional competencies can support sustainable performance while creating healthier and more fulfilling workplaces. Future empirical research should examine the proposed relationships using diverse samples, longitudinal approaches, and advanced statistical techniques. Such research can provide deeper insights into how emotional intelligence contributes to sustainable organizational success and employee flourishing.

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