HEALTH CARE CHATBOT USING ML
Mr.G. Prudhvi Raj
Dept. of Computer Science and Engineering Professor Siddhartha Institute of Technology & Sciences Telangana, India
Narala Sairam
Dept. of Computer Science and Engineering Student Siddhartha Institute of Technology & Sciences Telangana, India
Gottam.Vishnu
Dept. of Computer Science and Engineering Student Siddhartha Institute of Technology & Sciences Telangana,
India
Badari.Lipun Reddy
Dept. of Computer Science and Engineering Student Siddhartha Institute of Technology & Sciences Telangana, India
Aerupula.Sanjeeva
Dept. of Computer Science and Engineering Student Siddhartha Institute of Technology & Sciences Telangana, India
Abstract-
The integration of machine learning (ML) into healthcare has revolutionized patient care, accessibility, and efficiency, with healthcare chatbots emerging as a prominent application of this technology. This abstract outlines the design and implementation of a healthcare chatbot leveraging ML to provide real-time medical assistance, information, and support to users. The chatbot utilizes natural language processing (NLP) techniques to understand and respond to user queries, drawing from a large dataset of medical dialogues and patient interactions. By employing word embeddings and transformer models, the chatbot effectively comprehends user inputs, extracting relevant entities such as symptoms and determining the intent behind queries. A reinforcement learningbased dialogue management system optimizes responses, whether providing medical advice, suggesting consultations, or redirecting to human healthcare professionals. Response generation combines rule-based systems and generative models, ensuring accurate medical advice through cross-referencing with a validated medical knowledge base. Continuous evaluation using metrics like accuracy, user satisfaction, and response time, along with a feedback loop, helps refine the chatbot's performance. Initial testing demonstrates high user satisfaction and effective handling of divverse medical queries, showcasing the chatbot's potential in reducing the burden on medical professionals and ensuring prompt patient attention. The implementation of an ML-driven healthcare chatbot represents a transformative approach to patient interaction and care, promising to enhance access to medical information and services while maintaining high-quality patient care.
Keywords: Machine Learning Algorithm , Natural Language Processing (NLP), Training and Evaluation, Model Training
