A STUDY ON IMPACT OF EMOTIONAL INTELLIGENCE ON EMPLOYEES WORK ENGAGEMENT BEHAVIOR AT PEARL GLOBAL INDUSTRIES LIMITED IN DODDABALLAPUR
Author
Deepa HV
2nd year MBA,
Department of Management Studies,
Sai Vidya Institute of Technology, Rajanukunte, Bengaluru-560064
Co-Author
Prof. Manjunatha S
Assistant Professor,
Department of Management Studies,
Sai Vidya Institute of Technology, Rajanukunte, Bengaluru-560064
Abstract
This study investigates the crucial link between emotional intelligence (EI) and employees' work engagement behavior within organizations. With workplaces becoming more complex and diverse, the demand for emotional awareness and management skills has grown. This research aims to provide insights into how EI influences work engagement, offering actionable recommendations for organizations to enhance productivity and employee well-being.
The study employed a descriptive research design, collecting primary data through questionnaires measuring emotional intelligence and work engagement behavior. Secondary data from various sources also informed the research. Statistical analyses were conducted using MS Excel and SPSS, including chi-square tests, one-way ANOVA, and reliability analysis.
Findings reveal a positive correlation between emotional intelligence and work engagement behavior, suggesting that individuals with higher emotional intelligence are more engaged in their work. The levels of emotional intelligence varied among employees, indicating room for improvement for all. Employees with higher emotional intelligence showcased better communication skills, stress management, and conflict resolution abilities, resulting in increased work engagement.
Recommendations include implementing workshops, regular assessments, mentorship programs, and open communication channels to enhance emotional intelligence and work engagement. Recognizing emotionally intelligent employees could also serve as motivation. This study underscores the significance of emotional intelligence in shaping work engagement behavior, emphasizing the need for organizations to prioritize EI to foster a productive and positive work environment.
Key words: - Emotion, Intelligence, Engagement, Behavior, Performance, Productivity, Conflict management, work, Ability,
